Privacy policy

This privacy policy governs the personal data protection policy applicable to Users of the website of Onnera Group, S.Coop. (henceforth the “Website”).

When the Website is used, Onnera Group, S.Coop. requests, gathers and stores the data described in the following paragraphs for the purposes that are also listed.

Onnera Group, S.Coop. (henceforth “Fagor”) informs Users of the Website of its policy on the processing and protection of the Users’ personal data, which can be gathered through their use of the Website.

Fagor guarantees fulfilment of current regulations on the protection of personal data. Likewise, Fagor states that it complies with Law 34/2002 on Information Society Services and Electronic Commerce.

In accordance with current regulations on the protection of personal data, you are informed of the following:

You are informed that the party responsible for processing personal data collected is the trading company Onnera Group, S.Coop. (henceforth, “Fagor”), society domiciled in Santxolopetegi Auzoa, 22, 20560 Oñati (Gipuzkoa), with Tax ID No. F-20040028.

You can contact us by telephone (0034) 943718030 or by email info@fagorprofessional.com.

Data that could be gathered through use of the Website will be gathered with the purpose of offering a better online service and making subsequent transmission more efficient.

Likewise, the User is informed that Fagor will not transfer his/her personal data to third parties that are not connected to the responsible party, nor will it carry out international data transfers to third parties outside the European Union.

Notwithstanding the foregoing, you have the right to request access to personal data from Fagor, its rectification or deletion, or the limitation of its processing, or oppose this, as well as the right to data portability. Likewise, you have the right to withdraw consent at any time. You can exercise the abovementioned rights by contacting us via email info@fagorprofessional.com, indicating your name and surnames, attaching a copy of your NID or passport and specifying the right you wish to exercise.

If you believe that Fagor is in breach of regulations, you have the right to file a complaint before the competent authority.

Fagor adopts the necessary technical and organisational measures to avoid the loss, misuse, alteration, unauthorised access and theft of personal data provided, taking into account the state of the technology, the application costs, nature, scope, context and purpose of processing, as well as the risks of varying likelihood and severity to your rights and freedoms.

In any case, the security measures applied by Fagor guarantee and include:

  • the ability to ensure continuous confidentiality, integrity, availability and resilience of processing systems and services;
  • the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;
  • a process to regularly test, assess and evaluate the effectiveness of technical and organisational measures to ensure the security of processing.

If you have any questions related to the Privacy Policy, you can contact Fagor by telephone (0034) 943718030 or by email info@fagorprofessional.com.